Return & Exchange Policy
Return and Exchange Policy
At Pepped, we strive to ensure your complete satisfaction with every purchase. Products, at Pepped goes through a strict 2-Round of Quality Check before shipping.
Still, in case of damaged or wrong product delivered, we offer a straight forward return/exchange policy to guarantee your peace of mind.
- We request to contact us with a 3 Dimensional uncut parcel opening video within 24 hours of delivery.
- We accept return/exchange only for damaged or wrong items delivered.
- Returned or exchanged items will undergo a quality inspection before processing return/exchange.
- Once the returned item is received and inspected we will initiate the refund or exchange process promptly.
- The return/refund will be initiated in 7 Business Days
- The final decision remains with the brand.
NOTE: Return/Exchange policy refers to PAN India orders only.